Terms of Service
Effective Date: August 7, 2026
Welcome to Alsore. These Terms of Service govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to these Terms of Service.
Eligibility
By using this website, you confirm that you have the legal capacity to enter into a binding agreement under the applicable laws of your jurisdiction.
Products
We make reasonable efforts to present our products as accurately as possible, including product descriptions and images.
Please note that actual colours, textures, and appearance may vary depending on your device’s display settings.
Pricing
All prices displayed on our website are shown in British Pounds Sterling (GBP £).
We reserve the right to update product prices, correct pricing errors, or modify product information without prior notice.
If a pricing error affects an order that has already been placed, we may cancel the order and issue a full refund if payment has already been received.
Orders
After an order is placed, you will receive an order confirmation email.
Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to decline or cancel an order where permitted by applicable law.
Payment
Payment must be successfully authorized before an order can be processed.
Accepted payment methods are displayed during checkout.
Shipping
Shipping is available only within the United Kingdom.
Orders are processed within 1–2 business days, with an estimated delivery time of 5–7 business days.
Additional shipping information is available in our Shipping Policy.
Order Changes and Cancellations
Customers may request an order cancellation or modification within 20 hours of placing an order.
After this period, or once an order has entered processing or has been dispatched, cancellation or modification requests may no longer be possible.
Return and Refund
Our Return & Refund Policy explains the conditions, eligibility, inspection process, and refund timelines for returned items.
Please review that policy before requesting a return.
Intellectual Property
All content on this website, including text, images, graphics, logos, and other materials, is owned by or licensed to Alsore and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, or used without prior written permission where required.
Prohibited Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the operation or security of the website.
- Submit false or misleading information.
- Misuse or abuse our services or ordering system.
Limitation of Liability
To the extent permitted by applicable law, Alsore shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective when the updated Terms are published on this page with a revised effective date.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable within the United Kingdom.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Email:
support@alsore.shop
Live Chat:
Available 24/7
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT+1)
Business Address:
18 Whickham Cl
Houghton le Spring DH4 5QP
United Kingdom